Frequently Asked Questions
Find answers to common questions about SoundWave Festival
What items are prohibited at the festival?
Prohibited items include outside food and beverages, weapons, illegal substances, professional cameras, and drones. See our full policy for more details.
Is there an age restriction for the festival?
The festival is open to all ages, but attendees under 18 must be accompanied by an adult. Some areas may have age restrictions.
What happens if it rains?
The festival will proceed rain or shine. In case of severe weather, performances may be delayed or relocated. No refunds will be issued due to weather.
Are tickets refundable?
All ticket sales are final and non-refundable. However, tickets may be transferred to another person through our official ticket exchange platform.
Is there accessible seating and facilities?
Yes, we offer accessible seating areas, restrooms, and parking. Please contact our customer service team for more information and to make arrangements.
Can't find what you're looking for?